We may, to the extent necessary, collect personal information relating to our business, including without limitation: planning, production and sales of our products and services; repair services; and software development.
In some cases, in order to better utilize personal information, Level-5 may outsource all or part of the handling of it. In such cases, we will appoint an outsourced company which has established rules concerning the handling of personal information and supervise said company with respect to the protection of the personal information.
We will not disclose personal information to any third party without the customer’s prior consent, except in the following cases: where disclosure of information is required by laws and regulations; where it is in the form of unidentifiable statistical data; or when we conclude an outsource agreement with a company under which the personal information shall not be used for any purposes other than those specified by Level-5.
The personal information collected from customers may be used for the purposes set out below. We will not use personal information for any purpose other than for those listed below without the customer’s prior consent.
Level-5 complies with the Government of Japan’s Act on the Protection of Personal Information and other laws and regulations relating to personal information.
Please contact the Personal Information Inquiry Desk listed below if you have any requests regarding disclosure, correction, discontinuation of use, or other treatment of your personal information that is held by Level-5. Please note that we may be unable to respond to requests that are not in accordance with any applicable laws and regulations.
Level-5 will continuously strive to improve our company’s systems and rules including the revision of our personal information protection policy.
Last Updated: May 29th, 2020
If you are a parent or legal guardian of a child under the age of 13, we strongly encourage you to supervise and participate in your child’s use of this website. From time to time this website may offer certain activities, features, or events where user registration is needed to participate. To protect the online privacy of children under the age of 13, we may require parents/legal guardians to register in order for their child to participate in such activities, events, or features, or we may require prior verifiable parental consent before giving children access to such features in compliance with the Children's Online Privacy Protection Act of 1998 (COPPA). Alternatively, in accordance with COPPA’s one-time-use exception, we may allow anyone to participate in certain activities by providing only an e-mail address and a first name (if allowable) and we will use that information to contact the user once, only in connection with their participation in the applicable activity, feature, or event, and will thereafter delete the information from our database.
Under California Civil Code Section 1798.83 (known as the "Shine the Light" law), California residents have a right to request an information-sharing disclosure from a business to which they have provided personal information and which has disclosed the information to a third party for third-party direct marketing use in the prior calendar year.
We do not knowingly share your personal information with third parties for direct marketing use, except with your opt-in consent. To make a request for information-sharing disclosure under this law, please e-mail us at firstname.lastname@example.org. Please note that, under this law, we are not required to respond to your request more than once per calendar year, nor are we required to respond to any requests that are not sent to the above-designated e-mail address.
Please note that we do not share personal information collected from children with independent third parties for marketing purposes.
This website does not currently respond to "Do Not Track" signals of web browsers. However, should the industry establish uniform technological standards for recognizing and implementing "Do Not Track" signals, we shall duly consider following such industry standards.
Last Updated: May 29th, 2020
We may obtain the following Personal Data from Customers:
We respect the Customer’s right of privacy regarding their Personal Data and comply with data protection and privacy related laws and regulations including the GDPR.
We will appropriately handle any Personal Data we obtain for the purposes set out below and in accordance with the GDPR.
We may obtain the Personal Data of Customers directly from the Customers or indirectly through third parties such as the following:
We will use Personal Data only when relevant laws or regulations (in particular, the GDPR) allow us to do so.
We will ensure that we have legal ground and obey it lawfully when we process Personal Data.
The disclosure of the information provided above includes (subject to change due to business circumstances) the transfer of Customers’ Personal Data to Japan, which is outside the EU/EEA regions.
We will retain Customers’ Personal Data for the necessary period required to achieve the aforementioned purposes or for any period specified by applicable laws and regulations.
Customers have the following rights in relation to their Personal Data (so long as certain conditions are met):
We will strive to take all appropriate security measures in processing information in order to protect your Personal Data.
Last Updated: Jan 18th, 2022