If you have any questions about LEVEL5 ID, please check the following FAQs first.
Please use a valid email address when registering an account. Registering an account does not result in the issuing of a new email address. You will register an existing valid email address, and this address will be used to login.
You will receive messages from us when registering or changing email addresses, so please make sure that you can receive messages from the following domain: @level5-id.com
If the following applies to your email address, you will not be able to use it to register a LEVEL5 ID account.
If the above applies to your email address, please use a different email address.
You will not be able to complete your registration if you input an incorrect email address, so please be careful to input it correctly.
When you link your LEVEL5 ID account with supported titles, you will be able to share your LEVEL5 ID Points (or Status), which are granted based on in-game purchases.
Certain titles will allow you to upload and download saved data via your LEVEL5 ID. When changing devices, please remember to upload saved data from your old device and download it into your new device to keep your Status and information.
You will earn rewards in each title based on your Status. If you link your account with the supported games, your rank will increase across all titles that you link your account with.
This is your rank, based on LEVEL5 ID Points awarded from the purchase of in-game items in supported titles.
When you link your LEVEL5 ID account with supported titles, you will be able to share your points based on in-game purchases. (Each in-game item has a point value.)
You can earn different rewards per title based on your points.
Please see below for Status rewards.
Please check your current LEVEL5 ID Points. (You can check this by logging into the LEVEL5 ID website.)
Status rewards are distributed as your rank changes. If you do not receive a reward after ranking up, then there is no reward for that rank.
Please see below for details on points and rewards earned from points.
They are points determined by purchased items in supported titles. For paid apps, LEVEL5 ID Points are determined by the cost of the app.
After linking supported titles to your account, you can check the points you have been awarded by logging into the LEVEL5 ID website.
You can register for free with a valid email address.
Select "Create Account" from the top of the LEVEL5 ID site. You should be able to access this from in-game as well.
*Registering an account does not link it with LEVEL5 ID supported titles. In order to link, please go to the settings in-game to perform the link.
Tap here for information on registering and supported titles
Please check that your email address does not contain any unusable characters. You cannot use the following types of email addresses.
You can also begin the process by first logging in from your smartphone device or browser and selecting Account Information Confirm/Change.
Note: You cannot restore your account once it has been canceled. Please proceed after carefully reading over the important notes.
You are prohibited from sharing your LEVEL5 ID account information.
You can reset your password if you have forgotten it.
Please select "Forgot Your Password" from the login screen and enter your email address.
An automated message will be sent to your email address to allow you to reset your password.
You can login to the LEVEL5 ID website from your smart device or browser in order to check your account settings or make changes.
You can login to the LEVEL5 ID website from your smart device or browser in order to check your account settings or make changes.
You can login to the LEVEL5 ID website from your smart device or browser in order to check your account settings or make changes.
*Emails regarding registration and setting changes will be sent to you, even if you choose not to receive notifications. Please understand that necessary information regarding account operation, etc., will be sent via email, regardless of your settings.
Link Settings can be completed within the game.
*A LEVEL5 ID is necessary to link.
Tap here for information on account registration and linking with supported titles
Messages regarding registration, changing email addresses, changing passwords, changing settings will come from the following domain: @level5-id.com Please make sure you can receive emails from this domain.
If you are not receiving our emails even though you have not blocked our domain, please check your junk mailbox to make sure our emails are not there.
Depending on the nature of your message, a reply may take a while or may not be possible. Messages received during holidays/weekends will be responded to on a following day.
Replies will come from an email address with the following domain name: @level5abby.com Please make sure you can receive emails from this domain.
Please use the individual game contact for inquiries regarding games supported by the LEVEL5 ID.